FAQ

*Bleached T-Shirts: 
Made to Order. 5-7 business days TAT Weather Permitting. No 2 Shirts will be the same. Absolutely NO REFUNDS. All Shirts are Unisex. Do NOT Bleach, Dry Clean, or Iron!
Care Instructions: 1) Turn inside out. 2) Machine wash in cold water. 3) Hang dry or Tumble dry on low heat.

*Sublimation & Vinyl T-Shirts:
Made to Order. 5-7 business days TAT. Absolutely NO REFUNDS. All Shirts are Unisex. Do NOT Bleach, Dry Clean, or Iron!
Care Instructions: 1) Turn inside out. 2) Machine wash in cold water. 3) Hang dry or Tumble dry on low heat.

*Screen Print T-Shirts:
Unisex Shirt. Made to Order. NO REFUNDS! Gildan Softstyle or Cotton Blend Shirts. 5-7 business days TAT. 

*Ceramic Coffee Mugs:
5-7 business days TAT NOT Dishwasher Safe. HANDWASH ONLY! Do NOT Soak! NO REFUNDS.

*Acrylic Cups: 
Some are single wall, some are double wall. Made to Order 5-7 BUSINESS dayS TAT. 
Care Instructions: Gentle Hand-washing Only
NOT Dishwasher safe. NOT Microwave Safe. Do NOT soak. Do NOT leave in sun or extreme heat. NO REFUNDS.

*Sublimation Tumblers: 
Stainless Steel. Double walled. Do NOT Dishwasher. Do NOT Microwave. Do NOT leave in sun or extreme heat. NO REFUNDS.  Keeps liquid cold or hot. 5-7 BUSINESS dayS TAT. Slide Close, gasket sealed, Clear Lid. Straw included. Personalization Available. High quality sublimation technique. Permanent Design. Due to color variations of computer, colors may look different in person.
Care Instructions: Gentle Hand-Washing ONLY.

*Jewelry & Keychains:
I am NOT responsible for any accidents involving the jewelry/keychains. NO REFUNDS.

*Shipping:
Package Insurance is available for purchase! I am not responsible for the item once it is picked or by the carrier service. I am not responsible for lost packages due to mistyped addresses or names. I am not responsible for paying shipping for items returned to us because of incorrect addresses/names. I will invoice for the cost of shipping the item a second time. Damaged/Stolen Items during shipping are not my responsibility and will not be refunded or exchanged. Please report those to your carrier service. I cannot estimate exact delivery dates or times. I can not guarantee shipping time via our carriers. Delays may occur. NO REFUNDS.

*Problems/Issues: 
You have 48 Hours upon receiving your item to let me know if you have a problem/issue with your order. If you fail to let me know in this timeframe, It is no longer my responsibility. NO REFUNDS.

*Contact Me:
Brittany Wiley. southernsassycreations90@gmail.com